NextHope delivers services across the spectrum of IT infrastructure management to include ITIL v3 standards and Cisco Lifecycle Services processes. This proven methodology of engagement delivers a consistent level of service across entire technology portfolio and ultimately drives client satisfaction.
Our certified expert engineers assess your business needs and design solutions that meet your business requirements. NextHope’s project management and implementation team prepare infrastructures for deployment, deliver and install all components, and guarantee, they are functioning up to specifications for carefree day zero performance. Finally, NextHope’s Support Center provides Day2 support for ongoing turnkey operations.
All services portfolios proposed by NextHope are based on its IT Services Management Methodology.
The Cisco Lifecycle Services Approach
The Cisco Lifecycle Services approach defines the minimum set of activities needed by technology and by network complexity, to help successfully deploy and operate Cisco technologies and optimize their performance throughout the lifecycle of a customer network.
The Cisco Lifecycle Services approach provides customer value in a variety of ways.
- Increase the network’s value and return on investment
- Increase network staff productivity
- Improve network availability, resiliency, security, and scalability